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Find the information you need to make the most of your Riva Cabs
Popular Questions
Yes, Riva Cabs offers reliable airport transportation services. You can book a ride to or from the airport easily through our app, ensuring you arrive on time and stress-free.
You can estimate your fare using our app’s fare calculator. Simply enter your pickup and drop-off locations, and the app will provide an accurate fare estimate.
Absolutely! You can schedule a ride in advance through our app. Just select your desired pickup date and time, and we’ll make sure a driver is ready when you need them.
Riva Cabs offers a variety of vehicles to suit your needs, including regular cars, XL options for larger groups, premium vehicles for special occasions, and eco-friendly electric cars.
You can reach our customer support team 24/7 via the contact section in our app or by calling our support hotline. We’re here to assist you with any questions or issues.
Payments Questions
We offer several payment options for your convenience, including cash, credit/debit cards,wallet and secure online payments through our app.
To add a payment method, start by entering your destination and confirming your ride details. On the payment options screen, select “Cash” to change it to “Card” and then tap “Add Card.” Enter your card details, and the payment method will be saved for future rides.
Yes, after each ride, a detailed receipt will be sent to your registered email address. You can also view and download past receipts from the app.
Riva Cabs maintains clear and transparent pricing. Any additional fees, such as tolls or surcharges, will be displayed in the fare estimate before you confirm your booking.
After you select and confirm your destination, you will see the payment options screen. Tap on “Promo Code,” enter your code, and the discount will be applied automatically to your fare before you tap “Ride Now.”
Safety and Security
Yes, all Riva Cabs drivers are fully licensed and have undergone extensive training to ensure they provide a safe and professional service.
If you have any safety concerns or need to report an incident, you can contact our customer support team immediately through the app or by calling our support hotline.
Absolutely. We conduct thorough background checks on all our drivers to ensure your safety and peace of mind during every ride.
Our vehicles are equipped with GPS tracking for real-time monitoring, and our drivers are trained in safe driving practices. We also perform regular vehicle maintenance and safety checks.
We prioritize cleanliness and hygiene. All vehicles are regularly cleaned and sanitized, especially high-touch areas, to ensure a safe and comfortable ride for our passengers.
Need More Information?
Reach out to our customer support team for prompt and reliable assistance.
The easiest way to Book Your Ride
Download the Riva Cabs App
Get instant access to our services with the Riva Cabs app. Available on the App Store and Google Play, our app provides a seamless booking experience with real-time updates and secure payments.
